September 23, 2017

The Warranty We Have

Home / The Warranty We Have

Effective Date: 05/15/2008

Your Drumnetics Company, llc Warranty covers defects in material and workmanship in all Drumnetics products.

The Warranty does not cover:
  1. damage caused by misuse, abuse, improper operation, rental, product modification or neglect;
  2. damage occurring during shipment;
  3. damage caused by repair or service performed by persons not authorized by The Drumnetics Company, llc
  4. products on which the serial number has been altered, defaced or removed.

This Warranty protects only the original purchaser of the product.

How Long This Warranty Lasts

The Warranty begins on the date of purchase by the original purchaser. The duration of the Warranty is 2 Years

What The Drumnetics Company, LLC Will Do

We will repair or replace (at The Drumnetics Company, llc discretion) products covered by warranty at no charge for labor or materials. If the product or component must be shipped to The Drumnetics Company, llc for warranty service, the consumer must pay initial shipping charges. If the repairs are covered by warranty, The Drumnetics Company, llc will pay the return shipping charges.

How To Get Warranty Service

Ship the defective item, prepaid, to The Drumnetics Company, llc. Please see our address listed above. Include a detailed description of the problem, together with a copy of your sales receipt or other proof of date of purchase as evidence of warranty coverage. Also provide a complete return address.

If you have any questions about this warranty or services received, please contact The Drumnetics Company, llc.

Product Disclaimer

As it may or may not apply to your situation and being the supplier of a product which includes the use of magnets, The Drumnetics Company, llc must provide the information below.

STANDARD INDUSTRY DISCLAIMER

The strong magnetic fields of neodymium magnets can be damaging to various items, so please review the following:

  1. Keep credit cards away from magnets.
  2. Keep electronic devices (TV’s, computers, cell phones, etc.) away from magnets.
  3. Do not handle magnets if you use a pacemaker.
  4. These magnets are not made of steel and can break if handled recklessly.

We just want you to be aware of certain aspects inherent to the magnets in your Drumnetics Bass Drum Pedal(s), most of which are beautifully conveyed in how your pedal operates. Please understand that they are naturally powerful and
do not need to be removed from your pedal.

And so, in keeping with the above disclaimer we need to add the following; that under any circumstances, The Drumnetics Company, llc cannot be held responsible for any incidence to personal property which results from misuse or misplacement of the magnets as they are contained in your pedal or of any objects thereto.

Features and specifications subject to change without notice.
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